Account & Data Requests
How to raise an account or personal-data request through the verified support channel.
Updated 30 Oct 20263 sections1 min read
Contact the verified support address
Send account or data-related requests to info@srdvtechnologies.com, preferably from the email address registered with your account. Describe the request and provide a booking or account reference where relevant.
Share only what is necessary
Do not put passwords, payment-card details, bank credentials or complete passport copies into a public enquiry. If identity verification or supporting records are needed, ask for the appropriate secure process.
Verification and applicable records
The team may need to verify that a request relates to your own account. Record retention and the handling of a request depend on the applicable policy and any relevant booking or legal requirements. Ask for the current policy and next steps for your situation.